A key takeaway is the power of student voice in creating meaningful change, emphasizing the importance of listening, fostering belonging, and staying collaborative as leaders.
The Just Schools Podcast is brought to you by the Baylor Center for School Leadership. Each week, we'll talk to catalytic educators who are doing amazing work.
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Books Mentioned:
The Four Pivots: Reimagining Justice, Reimagining Ourselves by Shawn Ginwright
Connect with us:
Baylor MA in School Leadership
EdD in K-12 Educational Leadership
Jon Eckert LinkedIn
Twitter: @eckertjon
Center for School Leadership at Baylor University: @baylorcsl
Dr. Jon Eckert:
All right. Welcome back to [Jeff 00:00:05] Schools. Today we're here with Max Silverman from the University of Washington. He has been doing work that we really aspire to do in so many ways, in supporting school leaders and education leaders in all different kinds of places through the Center for Educational Leadership. So Max, if you would share a little bit about, what brought you into this work? Maybe we'll start there and then just take the conversation from there.
Max Silverman:
It's a funny story, I was a high school principal ... I was a high school assistant principal here in Washington State, at a school that, however you would characterize a school or measure a school, it was struggling. I think the students would tell you that, the staff, and I got the opportunity to be the principal. I quickly found out that as a former high school basketball coach and former social studies teacher, I was actually pretty good at getting people coalesced around a vision of what could be. I was pretty good at working with folks and us agreeing that the kids were fine, that we were the problem, and then we hit a wall. We actually didn't know how to improve the quality of teaching and student experience. That beyond our really wonderful intentions towards our students, that we needed to drastically change what teaching looked like, what school culture and environment looked like. And my school district, just by chance and luck for me, contracted with the Center for Educational Leadership. This is about 2004 maybe, 2005, and I immediately went through the most rigorous program around how to be an instructional leader. I went from saying really stupid things to teachers like, "Oh, I was just in your classroom, and I noticed you called on more girls than boys. Maybe that's something you want to work on."
So knowing how to talk to a teacher and ask questions around, "Tell me a little bit more about what you're working on in your practice. What was your intent for student engagement today?" I just learned how to be in language arts classes and math classes and not be a waste of time to the teachers, to actually be a value add. So that started my journey with CEL, and I was a client of CEL for probably five years and then in 2009 had the opportunity to join the CEL team, begin to build out our work with central office leaders.
Dr. Jon Eckert:
Yes. I love the confident humility that you just led into with that, the example that you gave on the who's being called on. My other favorite thing that principals always like to point out is, "Oh, I didn't see a learning target on the board." I didn't see ... It's like, okay, if you're a really bad teacher, then having that learning target on the board might give the kids some idea of what the teacher is trying to do. But for any average educator that learning target is not doing a whole lot for kids, but that's always a go-to one.
Max Silverman:
It's pretty funny to watch a group of leaders walk into a classroom, see a learning target, check the box on their checklist and not think about, oh, is it standard space, is it rigorous? Is that actually what the teacher is doing that day?
Dr. Jon Eckert:
That's right. I can't tell you how many times I've walked into learning targets and I'm like, I feel like that learning target may have been up for the last four or five days because whatever is happening here seems completely unrelated to that. But hey, it's on there, that checks the box, complete compliance exercise. So I do love that research out there that the people who benefit the most from evaluations are the people doing the evaluating, because you're the one getting all the expertise as you see all these different contexts. So I appreciate the humility that you had saying, hey, I could do a lot of the things a leader needs to do, but when we actually wanted to move the needle, I needed this expertise from CEL to figure that out. So I'm curious, the program that you went into, was it a degree program? Was it a support? Was it a part of a cohort? What did that look like?
Max Silverman:
No. So when CEL started ... and more formally, when the Center for Educational Leadership University of Washington, but CEL, we are very unique in that we are a fee-for-service center from a tier-one research university. So we contract with school systems across the country to provide leader professional learning. Even back then, my school district hired CEL and instead of going to a district-led leader professional development, CEL led it. They brought in the most brilliant people from District Two in New York City, from San Diego Unified School District. We had whole group professional development. But even then, Jon, it was fascinating, they would model for us by bringing a whole elementary classroom to our professional development. We'd see a model lesson and then learn how to give feedback to the teacher right there. And then I got coaching in my school, so it was both really good professional development as well as embedded coaching.
Dr. Jon Eckert:
I love that, and I love that an R1 is doing that. Because so often we leave that behind for the research, so then we don't actually apply any of the good research that we're finding, so that feels like a great relationship. How many districts do you all currently work with at CEL? What's the scope of the work? So let's talk about breadth and then we'll talk a little bit more about depth.
Max Silverman:
Yeah. We have a fascinating scope, in that we work with approximately 40 school systems a year as large as Chicago Public Schools and Metro National Public schools, and then as small as Nooksack, Washington. We tend to be in urban districts and rural districts. For many years we lead or facilitate the South Central Washington Superintendents' Network. We've done that for about 15 plus years, and that's out in the Yakima Valley of Washington. Once a month we're in classrooms with superintendents, so we have a pretty wide, pretty good breadth. We also lead the National Principal Supervisor Academy for AASA.
Dr. Jon Eckert:
Okay. So with that breadth ... I love the urban/rural because those challenges are different because of different contexts, but there are commonalities. I'm interested, as you've been able to see that and you've gone deeper with these districts, what are some of the commonalities you find across districts, particularly post-COVID? Because my sense of COVID is, it exposed a lot of issues that were already there,, it just exacerbated them. So I'm curious to see if that's been your experience and then, what's been common across these pretty diverse contexts you've been? Because that's a pretty unique perspective that you all have.
Max Silverman:
Yeah. I think it was, Rand just put out a study of superintendents and they compared where large district and small district superintendents spend their time. They're a little bit different, but what was striking to me is how little time they spend on the quality of teaching and learning. That really I think confirmed for me something that we're seeing is ... and leader surveys bear this out, school leaders and district leaders are spending a lot of time now particularly on mental health, both for students and staff. They're dealing with staff shortages, certificated, leader and classified staff. I think they're still putting things back together from COVID, so we find again and again that the bandwidth isn't there yet for leaders at scale. We still find plenty of leaders who can focus really intently, but the bandwidth of individual leaders in school systems isn't quite there yet to really focus on what's happening in classrooms, how do people get better?
Dr. Jon Eckert:
Well, and we were talking about this briefly before we jumped on the conversation, the conversation with Pixel out of the United Kingdom and the work they're doing. The two books they've written are Time to Think and Time to Think 2. I love that because so many educators I talk to, whatever role they're in, they don't have space to think. Or at least they don't feel like they do because the urgency of what they have to deal with and the mental health issues that are exacerbated by learning loss. So that's what I see. You had this learning loss happen over COVID, depending on how long you were out of in-person school because we know the online delivery just didn't work as well for so many kids. So you have these gaps and those gaps then feed the lack of worthiness, the lack of mattering, the lack of belonging, that then exacerbates the mental health, which then exacerbates the learning loss. So it's this thing. And then when you have staff shortages and you might actually get an adult, a human being in a classroom but they're not really trained, their background is not in the area they're teaching, that then exacerbates the mental health of that teacher. That exacerbates the mental health of the kids.
And then the other veteran faculty who know what needs to be done, they're then carrying a larger burden, because they're trying to help these new people that are coming in with good intentions but they're under-prepared for what they're going to do. So I wonder with all of that, that feels like a pretty bleak picture, where are you seeing some signs of hope in some of the districts that you're working with?
Max Silverman:
Yeah, thanks. We're lucky, we get to see hope all the time. The hope we see is that actually when we are with leaders, they want to dig in. They want to learn and get better, and they believe that getting better is a way to improving what happens for students. In most of our work we bring students into the learning in different ways. When leaders get to hear from students about what they want and need, it instigates their learning in a different way. It's really fascinating, the difference between a group of school leaders or district leaders looking at student climate survey data ... even if they do the most elegant analysis, it's still all intellectual. If we can bring in a student panel and have students talk about, how do they know they matter at school, what's a good day at school, what's a bad day? All of a sudden that instigates leader learning in a different way, because there's real kids right there in front of them. So that always makes me hopeful. The other space, I work primarily with central office leaders, and we've been working on this idea that students will have no more of something than adults in the system have.
So if we want students to be seen and heard, they actually won't be unless teachers and principals are. If we want students to have a sense of belonging, they won't unless teachers and principals have that as well. I've been really amazed at the willingness of central office leaders across the country, their willingness to slow down and go out and even interview principals about principal experience and use that as actual data. They all have to put in an Excel for it to become data to them. The willingness of people to really change their epistemology on what is true and knowledge, I do see a shift in that when people are afforded the time or make the time, and that's really hopeful.
Dr. Jon Eckert:
Yes. I love that, and people that are still in education right now obviously have to have some element of gritty optimism. So that's the next book I'm working on, where do you get that optimism that's born out of experience, where you've seen kids become more of who they were created to be over and over and over again? What I love about what you said is the way you bring students into it. This is one of the challenges we've been dealing with in our center. So we have a leadership conference, it's a one-day thing in February. One of the things we're working on right now is having the leaders go through using a tool all day for what they're going to do differently, and then they check in over the next three months to make sure that's happening. But before they can actually finalize what that plan is have a student consulting panel where they're meeting with them and running their idea by a panel of students ... who are not at their school but are at the grade level they serve, who can give them feedback on yeah, that would work, no, that wouldn't work. Or here's what I think about that, so that they're the advisory board to the leaders.
Because we've done a lot of student panels and I think you're totally right, they get lost in the data. But when they hear the voices and they hear the lived experiences of the kids, that's different. So now we're trying to do this advisory board piece. I don't know, we've never tried it, it could completely blow up on us. I love that because I agree, if we miss the fact that students need to be leading with us ... I think that's a powerful insight that you all have had. Any advice for us as leaders as we try to bring students in? Any cautions or any, just based on that idea I just shared with you, bad idea, good idea, try something else?
Max Silverman:
Well, so what we keep coming up against is how hard it is for people to listen. So one thing, my colleague Jen McDermott had a project, really which started a lot of our student-centered work, where she interviewed students and met with students and just asked them, "What's a good day at school? What's a bad day at school?" They actually wrote stories or drew pictures, and she made this brilliant move of having them analyze the stories. So it was their data, they kept the data and they came to some conclusions about what they saw. Basically they told us, well, it looks like school's a place that we want to be happy and proud. But the other thing that they then helped us develop was a tool that helps leaders listen. I think my big takeaway, it's called the Student Experience Story Guide, and your listeners can get on our website. It's pretty cool because students came up with the use of the metaphor of heroes and villains. So leaders might ask, "Tell me about, who are the heroes in your school day, who are the villains?"
And one thing as I make sense of this, I think why that works for students is because what they hear is, tell me a story. As opposed to, "When are you most engaged," or "What part of the school day is most rigorous?" Students know that's for us, but tell me a story and then prove to me you're listening by asking really curious, thoughtful questions. So I don't know if I have any cautionary tales for you, but just keep thinking about, how would students ask each other's questions, or they talk to each other about school?
Dr. Jon Eckert:
Yeah. I think that's a super helpful idea and clear that you all listen to kids a lot, because I think we lose sight of that in academia. We lose sight of that in administration. One interesting thing, I had a conversation last year with Jon Hattie, he's from the Kiwi, from New ... But we were sitting and talking and he said, "Equity is a good example. Everybody, we care about equity. That's an important concept and that really matters. But kids don't think about equity, they think about fairness. So how do they talk about what's fair and how do you ask questions they understand?" I love the heroes and villains piece because that's thinking about things in the form of story, the way kids think about stuff. Because kids will all talk about teachers who are fair and who are not fair, they're not necessarily talking about those who are equitable and inequitable. But in their minds those are the same things. I'm sure philosophically you could find some nuances between them.
But at the end of the day, what matters most for kids is what matters most for kids, and therefore, what matters most for educators. So I think that's a good reminder.
Max Silverman:
That square [inaudible 00:18:41]? So that Superintendent's' Network I mentioned that I facilitate in the Yakima Valley and Washington, we were at an elementary school getting ready to observe classrooms. We brought students in, and one of the questions is, "How do you know you matter at school," or "How would you know you matter?" A young girl, I think a fourth grader said, "Oh, that's easy. All those walls in the halls wouldn't be white and there would be rainbows at my eye level."
Dr. Jon Eckert:
Wow.
Max Silverman:
What happened was, the superintendents decided as they were walking around, they saw the school differently. They hypothesized the question, they asked the question of what they saw, who is this school for? The bulletin boards looked, they saw all these beautiful bulletin boards. Oh, a teacher made that for other teachers or for parents. And by bringing student voice in like that, it just changed-
Dr. Jon Eckert:
That's beautiful.
Max Silverman:
... both their focus and their analysis.
Dr. Jon Eckert:
Oh, beautiful example. So I always like to ask before we wrap up ... You've been in education a long time. You're actually looking at the end of your time at CEL, and you have this time to look back. But I'm curious, best advice you've ever either given or received and worst advice you've either given or received. You can take it in whatever order you want.
Max Silverman:
Oh, that's a good question because I've given lots of bad advice, so we don't have to go there.
Dr. Jon Eckert:
So have I.
Max Silverman:
I think the best advice that I've most recently been given is by my colleague Casey Warden, who reminded me about moving at the speed of trust.
Dr. Jon Eckert:
Yeah, that's good.
Max Silverman:
I use that with central office leaders all the time now and you can just see their heads, the nods across a room. It just helps us all because we all have this sense of urgency. So moving at the speed of trust, it's tricky, but that's probably the best advice. I use that in my internal leadership itself and in my external work. I think some bad advice that I've given in my own leadership at times, when I have a sense of urgency and a sense of, there's certain things we have to get done, in and of itself that behavior is bad advice. I think when I ... and my colleagues will probably affirm this, those moments when I lose my curiosity about the ideas they have and fall back on either things like, "Oh, that's not how we do it," or "We've tried that in the past." So it's not necessarily bad advice, but it's very unleaderly behavior on my part that I really try to pay attention to now.
Dr. Jon Eckert:
No, that's good. That's helpful. All right, last two questions. What's a good book you've read in the last year that you would recommend? It can be education related or otherwise. I always find books to be ... I enjoy books so this may be a selfish question, but what would you say?
Max Silverman:
I think a book I'm just about done with, The Four Pivots by Sean Ginwright. It's The Four Pivots: Reimagining Justice, Reimagining Ourselves. It's a fabulous book about how to be transformational rather than transactional with ourselves and then in our work.
Dr. Jon Eckert:
Okay, that sounds like-
Max Silverman:
I highly recommend it, highly.
Dr. Jon Eckert:
Love it. I've not read it. I've got it written down though, so that's great.
Max Silverman:
Yeah, and Dr. Ginwright is a wonderful writer.
Dr. Jon Eckert:
That always helps. That always helps. Some people have great ideas, they just don't always know how to get them out there. So when they can do both, that's a gift. Last question, what makes you most hopeful as you wrap up your time at CEL? You already gave us, you've seen some hopeful things even in challenging contexts. But if you had to say, this is what makes me most hopeful, what would that be?
Max Silverman:
I think that I get to, because of the work I do with central office leaders around belonging and inclusion, I think there's a real, once we get beyond the ... and it's funny, we're talking on election day. It's easy to see partisan divide. Underneath that, it's hard to find somebody who doesn't want to make sure all kids have a sense of belonging. I find that across the country, across the political spectrum, it's hard to find people who in practice want to deny other people's humanity. The pessimistic side of it is, we all get them caught up in these policy and other debates that ultimately do that. But there are a lot, there's probably hundreds if not more spaces in the country today where educators are talking about very real issues of humanness and humanity for the people they serve. Again, I find that across geography, across district size, across partisan divides.
Dr. Jon Eckert:
What a great place to wrap that up. And I have to say, I appreciate your conversation because we started our time, before we jumped on officially, talking about Gonzaga absolutely dump trucking Baylor by 38 points last night. You did it in such a kind way. We broke down where some of the breakdowns were for Baylor, that was kind. And then the other piece ... and I fly to Vancouver tomorrow, so I get to go to Canada and try to explain whatever has happened in our election process.
Max Silverman:
Oh, good luck.
Dr. Jon Eckert:
So yes, I'm going to be seeking belonging and mattering in some good ways.
Max Silverman:
I think the Canadians are more nervous about what's going to happen than ...
Dr. Jon Eckert:
I was just in Toronto the week before this, and I would absolutely affirm that. But I wanted to say, one of the worst pieces of advice I received is that leadership is lonely. I find these kinds of conversations to be super helpful because leaders do make lonely decisions. But I think we have to stop that narrative that leadership is lonely because then nobody wants to step into it. Ultimately there are lonely decisions, there's no way around that. But by having colleagues and what you described with your experience with CEL ... how you got brought into it, and then for you to then step into that role and then provide that for leaders all across the country, that's a tremendous gift. So thanks for what you do.
Max Silverman:
Yeah, thanks for having me.